Refunds and cancellations

Last updated 8 October 2026

Dine-in orders

Food and drinks are prepared to order for consumption at our premises. An order can be changed or cancelled with our staff before it is prepared. Once served, items cannot be cancelled; if something is not right, please tell our staff at once and we will replace it or remove it from your bill.

Bill corrections

If your bill is wrong, our staff will correct it before you pay. If you have already paid online and the bill is later reduced, the difference is refunded as below.

Refunds for online payments

• Duplicate or excess payment (for example two people paying the same share, or paying more than the bill): refunded in full for the excess amount.
• Payment debited but not confirmed: if your account is debited but the payment does not show as successful, it is refunded automatically by the payment network, usually within 5–7 working days.
• Approved refunds are issued to the original payment method through Razorpay. They normally reach your account within 5–7 working days of approval, depending on your bank.

How to ask for a refund

Speak to our staff during your visit, or email brewhouse.belapur@gmail.com / call +91 79774 65661 within 7 days with the date, table number and payment reference from your receipt.